Return Policy | Mantrac Sierra Leone | Caterpillar Dealer

 

  • The Company will not accept any Product for return unless it was purchased from the Company.
  • The Company will decide if a Part will be accepted for return to the Company and the Company's decision will be final.

  • Any Part that is accepted by the Company for return will be subject to twenty (20) percent re-stocking charge on the invoice price paid.

  • Any credit given by the Company for a Part that has been returned will be given in the form of a Credit note to be used to offset any existing outstanding invoices owed to the Company by the Customer Or to be used against future purchases from the Company by the Customer.

  • A Product other than a Part is not normally returnable unless under special arrangement with the Company when a ten (10%) percent handling charge will be levied.